{
  "shipping": {
    "title": "Shipping Policy",
    "summary": "Free delivery across the UK on orders of £60 or more; a flat £22 delivery charge applies under £60, and express delivery is £22 at any order value. Orders are handled in 24 to 48 hours and then arrive in 5 to 7 days.",
    "content": "Shipping & Delivery Last updated 14 September 2026. Delivery across the UK Standard delivery is free when the goods total is £60 or more after discounts. Below £60, the delivery charge is £22. An optional express upgrade is £22 at any order value. Choose your delivery method in the cart; the total is shown before payment. Handling and arrival Allow 24 to 48 hours for handling and processing, followed by an estimated 5 to 7 days for delivery. These are estimates, not a guaranteed arrival date. Express uses the faster available delivery option after the same handling period. Ask us before ordering if you have a fixed deadline. Tracking and separate parcels We send a tracking number when your order ships. Items in one order may arrive in separate packages. Use Track My Order to follow your delivery. Delays or missing deliveries Contact theteam@customersupport.care if tracking stops updating or your order has not arrived. Your statutory rights for late, missing or damaged goods are unaffected. Unless a different delivery period was agreed, delivery should take place within 30 days.",
    "url": "https://chaincurtain.uk/shipping/"
  },
  "returns": {
    "title": "Returns Policy",
    "summary": "For standard stock goods, notify us within 14 days after delivery if you wish to cancel, then return them within a further 14 days. Custom-made goods are excluded from change-of-mind cancellation. Statutory remedies for faulty or misdescribed goods remain.",
    "content": "Refunds & Returns Last updated 14 September 2026. Standard stock orders For online orders of standard stock goods, tell us within 14 days after delivery if you want to cancel. You then have a further 14 days to send the goods back. This applies to discounted goods too. Contact theteam@customersupport.care with your order reference and a clear statement that you wish to cancel. You may inspect the goods as you would in a shop. A deduction may apply for diminished value caused by handling beyond what is necessary to establish their nature, characteristics and functioning. Original packaging is helpful, but is not a condition of your statutory cancellation right. Refunds and return postage We refund the goods price and the cost of our least expensive standard delivery option. An express upgrade above standard delivery is not refundable under change-of-mind cancellation. You pay the direct return postage for a change-of-mind return. Ask us for the correct return address before dispatch; the administration address is not an automatic return address. Refunds are made to the original payment method within 14 days after we receive the returned goods or evidence that you sent them back, whichever is earlier. We do not apply a flat cancellation or handling fee to statutory cancellation. Custom-made orders Goods made to your measurements or clearly personalised are normally excluded from change-of-mind cancellation. A standard black or silver curtain in the listed stock size is a standard stock item. Custom quotations state the agreed specification and terms before you order. Faulty, damaged or misdescribed goods Your rights under the Consumer Rights Act 2015 are separate from change-of-mind cancellation. These include the short-term right to reject faulty goods, normally within 30 days, and applicable repair, replacement or refund rights afterwards. Contact us promptly with the order details and a description of the issue. We cover reasonable return costs where the goods are faulty or misdescribed. Additional shop policy The store also offers a voluntary return window of 15 days from purchase for unopened goods, subject to proof of purchase. This additional policy cannot shorten or replace the statutory rights above.",
    "url": "https://chaincurtain.uk/refunds-and-returns/"
  },
  "privacy": {
    "title": "Privacy Policy",
    "summary": "How Chain Curtain Company collects, uses, shares and protects your personal information, including cookies and analytics.",
    "content": "Privacy Policy Last updated 14 September 2026. Who handles your information Caruso Consulting Co Ltd operates Chain Curtain Company at chaincurtain.uk. UK administration: 2 Overbury Rd, Harringay Warehouse District, London, N15 6RH. Contact theteam@customersupport.care about your information or this notice. Information and purposes We use the contact, delivery, billing and order information you provide to process orders, arrange delivery, answer enquiries and manage returns. We use technical logs to operate the website and help prevent fraud. Payment providers process card or payment-account details; we do not store full card numbers. Legal bases Order processing and requested support are necessary for our contract with you or steps you request before a contract. Recordkeeping may be required by law. Site security and fraud prevention rely on legitimate interests where appropriate. Optional analytics and marketing rely on your choices and consent where required; you can withdraw consent. Service providers and overseas processing Relevant information is shared with payment, fulfilment, delivery, hosting and communications providers to deliver these services. Some processing takes place outside the UK, including our international support operations. Where UK transfer rules apply, an appropriate lawful transfer basis is required. Contact us for details of the applicable arrangements and safeguards. Retention and security Information is retained for as long as needed for orders, support, recordkeeping and applicable legal obligations. We use reasonable safeguards and restrict access according to the task. Do not send payment-card details by email. Your rights Subject to applicable conditions, you may request access, correction, erasure, restriction, portability or object to processing. Contact us to exercise a right. You may complain to the Information Commissioner's Office . You may also withdraw consent without affecting the lawfulness of earlier processing. Cookies Read the cookie policy and use Cookie settings in the footer to change optional tracking choices.",
    "url": "https://chaincurtain.uk/privacy-policy/"
  },
  "terms": {
    "title": "Terms & Conditions",
    "summary": "The terms that apply when you use the website and buy from Chain Curtain Company.",
    "content": "Terms & Conditions Last updated 14 September 2026. Who we are Chain Curtain Company is a division of Caruso Consulting Co Ltd and operates chaincurtain.uk. UK administration: 2 Overbury Rd, Harringay Warehouse District, London, N15 6RH. Contact theteam@customersupport.care . Products and prices Prices are in pounds sterling. The stock chain curtain is 90cm wide and 210cm high, in black or silver. Custom sizes require a separate confirmed quotation. Check the selected colour, quantity and dimensions before ordering. The cart shows discounts and the selected delivery charge before payment. Ordering Provide accurate contact and delivery information. Available payment methods are displayed at checkout. A failed or incomplete payment is not confirmation of an accepted order. If an error affects an order, we will contact you; we will not charge a higher price without your agreement. Delivery and returns Read our shipping policy for the £60 free-standard-delivery threshold, £22 delivery charge and optional express upgrade. Our returns policy explains statutory cancellation, custom-made goods and faulty-goods remedies. Product use Follow the instructions supplied with each item. A chain curtain is a permeable decorative screen; it is not a security door or sealed insect barrier and has no fire rating. Keep electrical grids away from skin, children, pets and water. Your rights Nothing in these terms excludes rights or liability that cannot lawfully be excluded. These terms do not deprive UK consumers of mandatory protections applicable where they live.",
    "url": "https://chaincurtain.uk/terms-and-conditions/"
  }
}